Karnataka Housing Board in its press
release says about their consumer friendly policies, which are as under:
Twin factors that are propelling Karnataka
Housing Board are its Vision, to improve the quality of life by establishing
self-contained communities with state of art amenities that are in harmony with
the environment, and its Mission.
In pursuance of its objectives, the
Karnataka Housing Board is gearing up to meet the new challenges by
restructuring and computerization of its Offices by many innovative customer
friendly measures and transparency in its entire functioning.
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Allotment of new properties will be as per
the regulations of KHB.
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All those registered with KHB may get
confirmation of their registration by paying initial deposit. However, priority would be given to those who
have registered earlier and paid initial deposit.
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Balance amount of the cost of the
house/site should be paid in three quarterly equal instalments before the
completion of the project as soon as intimation is received; however, failure
leads to cancellation of the allotment and forfeiture of 25% of initial
deposit.
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Discounts to the allottees will be allowed
for delay in delivery of properties.
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Absolute Sale deed will be issued at the
time of handing over the possession of the house/site, on full payment.
Another significant development is the
importance given to redressal of public grievance. Help desk at Central Office,
Public Relation Officers in all field Offices, timely response to grievances,
are some of the customer friendly measures.
KHB aimed at Zero old liability by clearing
all its old liabilities by resources of selling the existing properties and
intensive recovery drives. Interactive
voice response system will give the information to public round the clock. They may also record their grievances over
telephone.
The online monitoring of the projects has
helped to ensure timely completion of the project, because of close
supervision, review, evaluation and follow up action.
More,
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